TeddyCloud Tonies view hangs – getTagIndex / endless loading

Software TeddyCloud
1

Hi everyone,

I’m running a local TeddyCloud instance with Docker, and recently the Tonies view has stopped working. It keeps loading endlessly, and the Audio Player view also doesn’t work. Just before it stopped working, i added new tags, encoded Music,..

Here’s what I have observed:

  • Accessing the URL in the browser shows a request to:

    GET https://xxx.xxx.xxx.xx/api/getTagIndex?overlay=IDofMyBox
    • The request never completes, leading to endless loading

  • I have already tried:

    • Stopping and restarting the Docker container

    • Clearing caches in the container

    • Resetting the internal DB (www)

    • Only local .taf files remain in the library

    • Reloading tonies.json

    • tonies.custom.json is empty ()

  • Docker logs show repeated attempts to fetch the tag index from the server:

teddycloud_1  | [INFO] Starting TeddyCloud server...
teddycloud_1  | [WARN] Failed to fetch overlay index: getTagIndex timeout for overlay 28372F907C68
teddycloud_1  | [INFO] Local library loaded: OwnMusic, frozen.taf, kindersongs.taf...
teddycloud_1  | [ERROR] Tonies view load failed: getTagIndex request never completed

Question:

Has anyone experienced the same issue with getTagIndex hanging / timeout? Is there a known workaround to make the Tonies view and Audio Player work?

Thanks in advance!

Ariane

2

Please check the tonies.custom.json

In most cases an invalid content causes this problem.

Edit you done already. Is the square opening and closing square brackets?

?
Edit2: ok, seems so as the forum formats the brackets as checkbox.

Can you check the content dir setting for the box with the mentioned Mac in the log? Maybe it’s not existing?

1 Like
3

I found the problem — or rather, I fixed it, although I’m not sure what caused it.

While testing, I noticed that everything works if I delete all content in the mount. So I started copying each folder back one by one and checked after each step whether the Tonie view still loaded. Eventually, I found one specific Tonie folder that caused the issue, so I deleted it. It was a custom tag. I’ll add the tag again later and hope it works.