CC3200tool Full file based + flash backup not working

Hello,

I try to backup my CC3200 toniebox by using CC3200tool and following commend:

cc3200tool -p COM4 --reset dtr read_all_files backup/ read_flash backup.bin

Unfortunately it doesn´t work. CC3200tool aborts when getting storage list with error message “No ack for packet opcode=0x2d”

Also commend list_filesystem does not work:

cc3200tool -p COM4 --reset dtr list_filesystem
2024-06-10 20:52:45,838 – Connecting to target…
2024-06-10 20:52:48,148 – timed out while waiting for ack
2024-06-10 20:52:52,152 – timed out while waiting for ack
2024-06-10 20:52:52,355 – Connected, reading version…
2024-06-10 20:52:52,368 – connected to target
2024-06-10 20:52:52,368 – Version: CC3x00VersionInfo((0, 4, 1, 2), (0, 0, 0, 0), (0, 0, 0, 0), (0, 0, 0, 0), (16, 0, 0, 0))
2024-06-10 20:52:52,368 – This is a CC3200 device
2024-06-10 20:52:52,368 – Switching to NWP bootloader…
2024-06-10 20:52:52,384 – Switching UART to APPS…
2024-06-10 20:52:52,400 – Resetting communications …
2024-06-10 20:52:53,608 – Uploading rbtl3100s.dll…
2024-06-10 20:52:53,609 – Getting storage list…
2024-06-10 20:52:58,727 – timed out while waiting for ack
Traceback (most recent call last):
File “”, line 198, in _run_module_as_main
File “”, line 88, in run_code
File "C:\Users\bla\AppData\Local\Packages\PythonSoftwareFoundation.Python.3.12_qbz5n2kfra8p0\LocalCache\local-packages\Python312\Scripts\cc3200tool.exe_main
.py", line 7, in
File “C:\Users\bla\AppData\Local\Packages\PythonSoftwareFoundation.Python.3.12_qbz5n2kfra8p0\LocalCache\local-packages\Python312\site-packages\cc3200tool\cc.py”, line 1402, in main
cc.switch_to_nwp_bootloader()
File “C:\Users\bla\AppData\Local\Packages\PythonSoftwareFoundation.Python.3.12_qbz5n2kfra8p0\LocalCache\local-packages\Python312\site-packages\cc3200tool\cc.py”, line 1006, in switch_to_nwp_bootloader
self._raw_write(0, dll_data(‘rbtl3100s.dll’))
File “C:\Users\bla\AppData\Local\Packages\PythonSoftwareFoundation.Python.3.12_qbz5n2kfra8p0\LocalCache\local-packages\Python312\site-packages\cc3200tool\cc.py”, line 840, in _raw_write
self._send_chunk(offset + sent, chunk, storage_id)
File “C:\Users\bla\AppData\Local\Packages\PythonSoftwareFoundation.Python.3.12_qbz5n2kfra8p0\LocalCache\local-packages\Python312\site-packages\cc3200tool\cc.py”, line 824, in _send_chunk
self._send_packet(command + data)
File “C:\Users\bla\AppData\Local\Packages\PythonSoftwareFoundation.Python.3.12_qbz5n2kfra8p0\LocalCache\local-packages\Python312\site-packages\cc3200tool\cc.py”, line 751, in _send_packet
raise CC3200Error(
cc3200tool.cc.CC3200Error: No ack for packet opcode=0x2d

Can anybody help me please? What is the problem? Thx

This is typically a connection issue between the box and your UART.
Those errors indicate that:

timed out while waiting for ack

You may check the cables, especially the ground connection.
You may try a different computer.