Cloud claim not working

Software TeddyCloud
1

Hi, my Teddycloud cannot claim any Tonie with the Boxine Cloud. It gives an 401 Error back:

teddycloud  | INFO |server.c:0430:httpServerRequestCallback| UA=TB/1620325289 SP/34471936 HW/1048889, FW=1620325289, SP=34471936, HW=1048889
teddycloud  | INFO |handler_cloud.c:0346:handleCloudClaim|  >> client claim requested rUID 61c07112500304e0, auth 68C7AC1A...
teddycloud  | INFO |cloud_request.c:0200:web_request| Connecting to HTTP server prod.de.tbs.toys:443...
teddycloud  | INFO |cloud_request.c:0252:web_request|   trying IP: 3.69.182.181
teddycloud  | INFO |cloud_request.c:0363:web_request| HTTP code: 401
teddycloud  | INFO |cloud_request.c:0439:web_request| Content-Type header field not found!
teddycloud  | INFO |cloud_request.c:0453:web_request| Binary data, not dumping body
teddycloud  | INFO |server.c:0959:server_init| 1 open HTTPS API connections

also I’m getting a lot of following warning:

teddycloud | WARN |platform_linux.c:0292:socketReceive| buffer does not contain null terminator

I’m on the development Branch with Tag 302e7e1

2

Are you sure the Boxine cloud is reachable and your client certs valid?

3

Cloud is reachable, freshness check works, content download works, caching works.
All certs are valid

4

The this tonie is marked as “owned” in a different tonie Account

5

With a Box connected direct to the Boxine-Cloud, the claim is working and the Tonie is in my household.
With a Teddycloud-Box I get an http 401.
The Problem occurs on all my Tonies, even on Tonies who had claimed with teddycloud in the past.

6

Maybe you have got multiple boxes and you are using a fixed certificate of a box not in your household?

But when in doubt, disable the claim passthrough in the settings.

7

All my Boxes are in the same Household, I use the extracted certificate of each box in teddycloud.
The Problem occurs first after I updated teddycloud to Version 0.6.x

8

Are you already own this tonie? Could be the case that „re-owning“ is not possible. Or does this happen also if you place a new one?

9

It happens with new Tonies and with old ones, I deleted the old ones from my Tonie account beforehand.