Codeword Groundhog when placing custom tags with TeddyCloud content assigned

Hi guys,

hope you can help me with this one. I recently patched my ESP32 Box. Everything seems to have worked well, Teddycloud and Boxinecloud connection are online.

I can place custom tags (RFIDfriend) on the box and assign content via the UI. When I klick on the tony in the UI afterwords it says the Tony is “Valid = No” and “Exists = No.”.

When attempting to play Tony, i get the code word “Groundhog”. These are the corresponding logs:

2025-09-26T14:51:45.927604000Z INFO |server.c:0432:httpServerRequestCallback| UA=toniebox-esp32-eu/v5.233.0, ESPFW=eu/v5.233.0

2025-09-26T14:51:45.928039000Z INFO |handler_cloud.c:0448:handleCloudContent| >> client requested content for rUID d3d9f40e500304e0, auth 00000000…

2025-09-26T14:51:45.928183000Z INFO |handler_cloud.c:0712:handleCloudContent| Content marked as no cloud and no content locally available

2025-09-26T14:51:46.013467000Z INFO |server.c:0961:server_init| 1 open HTTPS API connections

When I assign a web radio stream everything works and the box plays the stream.

The freshness checks look OK:

2025-09-26T14:52:46.437762000Z INFO |server.c:0432:httpServerRequestCallback| UA=toniebox-esp32-eu/v5.233.0, ESPFW=eu/v5.233.0

2025-09-26T14:52:46.495020000Z INFO |handler_cloud.c:0817:handleCloudFreshnessCheck| Content (464 of 464)

2025-09-26T14:52:46.495380000Z INFO |handler_cloud.c:0825:handleCloudFreshnessCheck| Found 29 tonies:

2025-09-26T14:52:46.495506000Z INFO |handler_cloud.c:0885:handleCloudFreshnessCheck| uid: E0040350228B5F6F, nocloud: 0, live: 0, updated: 0, audioid: 63BEBF39 (2023-01-11 13:52:57), audioid-server: 63BEBF39 (2023-01-11 13:52:57)

2025-09-26T14:52:46.495657000Z INFO |handler_cloud.c:0885:handleCloudFreshnessCheck| uid: E00403500DF6D4AE, nocloud: 0, live: 0, updated: 0, audioid: 641AC967 (2023-03-22 09:24:55), audioid-server: 641AC967 (2023-03-22 09:24:55)

2025-09-26T14:52:46.495896000Z INFO |handler_cloud.c:0885:handleCloudFreshnessCheck| uid: E004035020D65ACB, nocloud: 0, live: 0, updated: 0, audioid: 61558FE7 (2021-09-30 10:22:31), audioid-server: 61558FE7 (2021-09-30 10:22:31)

2025-09-26T14:52:46.496166000Z INFO |handler_cloud.c:0885:handleCloudFreshnessCheck| uid: E00403500C40D63A, nocloud: 0, live: 0, updated: 0, audioid: 5AA2B2E3 (2018-03-09 16:14:27), audioid-server: 5AA2B2E3 (2018-03-09 16:14:27)

2025-09-26T14:52:46.496234000Z INFO |handler_cloud.c:0885:handleCloudFreshnessCheck| uid: 0000000002000000, nocloud: 0, live: 0, updated: 0, audioid: 5E384185 (2020-02-03 15:51:33)

2025-09-26T14:52:46.496349000Z INFO |handler_cloud.c:0885:handleCloudFreshnessCheck| uid: 0100000002000000, nocloud: 0, live: 0, updated: 0, audioid: 5E384176 (2020-02-03 15:51:18)

2025-09-26T14:52:46.496539000Z INFO |handler_cloud.c:0885:handleCloudFreshnessCheck| uid: 0200000002000000, nocloud: 0, live: 0, updated: 0, audioid: 5E38416A (2020-02-03 15:51:06)

2025-09-26T14:52:46.496584000Z INFO |handler_cloud.c:0885:handleCloudFreshnessCheck| uid: 0300000002000000, nocloud: 0, live: 0, updated: 0, audioid: 5E38415B (2020-02-03 15:50:51)

2025-09-26T14:52:46.496775000Z INFO |handler_cloud.c:0885:handleCloudFreshnessCheck| uid: 0400000002000000, nocloud: 0, live: 0, updated: 0, audioid: 00000001 (special)

2025-09-26T14:52:46.496894000Z INFO |handler_cloud.c:0885:handleCloudFreshnessCheck| uid: 0500000002000000, nocloud: 0, live: 0, updated: 0, audioid: 00000001 (special)

2025-09-26T14:52:46.496944000Z INFO |handler_cloud.c:0885:handleCloudFreshnessCheck| uid: 0600000002000000, nocloud: 0, live: 0, updated: 0, audioid: 6644C1D2 (2024-05-15 14:08:18)

2025-09-26T14:52:46.496995000Z INFO |handler_cloud.c:0885:handleCloudFreshnessCheck| uid: 0700000002000000, nocloud: 0, live: 0, updated: 0, audioid: 5ECB85DA (2020-05-25 08:46:18)

2025-09-26T14:52:46.497174000Z INFO |handler_cloud.c:0885:handleCloudFreshnessCheck| uid: 0800000002000000, nocloud: 0, live: 0, updated: 0, audioid: 5ECB85E6 (2020-05-25 08:46:30)

2025-09-26T14:52:46.497415000Z INFO |handler_cloud.c:0885:handleCloudFreshnessCheck| uid: 0900000002000000, nocloud: 0, live: 0, updated: 0, audioid: 5ECB85F1 (2020-05-25 08:46:41)

2025-09-26T14:52:46.497500000Z INFO |handler_cloud.c:0885:handleCloudFreshnessCheck| uid: 0A00000002000000, nocloud: 0, live: 0, updated: 0, audioid: 5ECB85FE (2020-05-25 08:46:54)

2025-09-26T14:52:46.497701000Z INFO |handler_cloud.c:0885:handleCloudFreshnessCheck| uid: 0B00000002000000, nocloud: 0, live: 0, updated: 0, audioid: 5ECB8611 (2020-05-25 08:47:13)

2025-09-26T14:52:46.497796000Z INFO |handler_cloud.c:0885:handleCloudFreshnessCheck| uid: 0C00000002000000, nocloud: 0, live: 0, updated: 0, audioid: 00000001 (special)

2025-09-26T14:52:46.497840000Z INFO |handler_cloud.c:0885:handleCloudFreshnessCheck| uid: 0D00000002000000, nocloud: 0, live: 0, updated: 0, audioid: 5ECB862B (2020-05-25 08:47:39)

2025-09-26T14:52:46.497875000Z INFO |handler_cloud.c:0885:handleCloudFreshnessCheck| uid: 0E00000002000000, nocloud: 0, live: 0, updated: 0, audioid: 5ECB8641 (2020-05-25 08:48:01)

2025-09-26T14:52:46.497913000Z INFO |handler_cloud.c:0885:handleCloudFreshnessCheck| uid: 0F00000002000000, nocloud: 0, live: 0, updated: 0, audioid: 5ECB864A (2020-05-25 08:48:10)

2025-09-26T14:52:46.497959000Z INFO |handler_cloud.c:0885:handleCloudFreshnessCheck| uid: 1000000002000000, nocloud: 0, live: 0, updated: 0, audioid: 5ECB8654 (2020-05-25 08:48:20)

2025-09-26T14:52:46.498175000Z INFO |handler_cloud.c:0885:handleCloudFreshnessCheck| uid: 1100000002000000, nocloud: 0, live: 0, updated: 0, audioid: 5ECB8660 (2020-05-25 08:48:32)

2025-09-26T14:52:46.498400000Z INFO |handler_cloud.c:0885:handleCloudFreshnessCheck| uid: 1200000002000000, nocloud: 0, live: 0, updated: 0, audioid: 5ECB866D (2020-05-25 08:48:45)

2025-09-26T14:52:46.498786000Z INFO |handler_cloud.c:0885:handleCloudFreshnessCheck| uid: 1300000002000000, nocloud: 0, live: 0, updated: 0, audioid: 5ECB8677 (2020-05-25 08:48:55)

2025-09-26T14:52:46.498833000Z INFO |handler_cloud.c:0885:handleCloudFreshnessCheck| uid: 1400000002000000, nocloud: 0, live: 0, updated: 0, audioid: 5ECB8688 (2020-05-25 08:49:12)

2025-09-26T14:52:46.498874000Z INFO |handler_cloud.c:0885:handleCloudFreshnessCheck| uid: 1500000002000000, nocloud: 0, live: 0, updated: 0, audioid: 5ECB8695 (2020-05-25 08:49:25)

2025-09-26T14:52:46.498911000Z INFO |handler_cloud.c:0885:handleCloudFreshnessCheck| uid: 1600000002000000, nocloud: 0, live: 0, updated: 0, audioid: 5ECB86A6 (2020-05-25 08:49:42)

2025-09-26T14:52:46.498955000Z INFO |handler_cloud.c:0885:handleCloudFreshnessCheck| uid: 1700000002000000, nocloud: 0, live: 0, updated: 0, audioid: 5ECB86B8 (2020-05-25 08:50:00)

2025-09-26T14:52:46.498992000Z INFO |handler_cloud.c:0885:handleCloudFreshnessCheck| uid: 1800000002000000, nocloud: 0, live: 0, updated: 0, audioid: 5ECB86C7 (2020-05-25 08:50:15)

2025-09-26T14:52:46.499042000Z INFO |cloud_request.c:0200:web_request| Connecting to HTTP server prod.de.tbs.toys:443…

2025-09-26T14:52:46.522164000Z INFO |cloud_request.c:0252:web_request| trying IP: 3.69.182.181

2025-09-26T14:52:47.134606000Z INFO |cloud_request.c:0460:web_request| Binary data, not dumping body

2025-09-26T14:52:47.134922000Z INFO |handler.c:0346:cbrCloudBodyPassthrough| FreshnessCheck data from cloud / to box

2025-09-26T14:52:47.135043000Z INFO |handler.c:0347:cbrCloudBodyPassthrough| max_vol_spk: 3 / 3

2025-09-26T14:52:47.135109000Z INFO |handler.c:0348:cbrCloudBodyPassthrough| max_vol_hdp: 3 / 3

2025-09-26T14:52:47.135177000Z INFO |handler.c:0349:cbrCloudBodyPassthrough| slap_en: 1 / 1

2025-09-26T14:52:47.135243000Z INFO |handler.c:0350:cbrCloudBodyPassthrough| slap_dir: 1 / 0

2025-09-26T14:52:47.135305000Z INFO |handler.c:0351:cbrCloudBodyPassthrough| led: 2 / 0

2025-09-26T14:52:47.135348000Z INFO |handler.c:0352:cbrCloudBodyPassthrough| field2: 7 / 0

2025-09-26T14:52:47.135389000Z INFO |handler.c:0353:cbrCloudBodyPassthrough| field6: 1 / 0

Any idea what could help here?

Thanks!

It seems like you did not assign a valid source. Or you moved the source after assigning it.

Hi @henryk ,

Thanks for the quick response. I tried at least 5 different sources from the Teddycloud library, same issue with all of them.

Do you have any idea on how to troubleshoot this further?

Thanks!

actually not.

the log entry

Mentions the problem.

Please ensure you are working on the correct tag and if you are using different content does for multiple tonieboxes that you are in the correct overlay.