I have 2 times the same tonie. The old one was from the local library borrowed and added to my teddycloud. The new, which I bought today is also in my teddycloud but shown as not existing and not valid. How can I fix the new tonie or resync it completly again.
The tonie does not exist within teddyCloud. If you got a download button on the Tonie card, click download. If it is missing, put the Tonie onto the box and then try again.