Custom tags /content not playing offline

[schattenhexe]

I have exactly the same problem as described here before:

Teddy Cloud Custom Tag offline use

Hello everyone, I have Teddycloud running on my Toniebox and got the corresponding tags (RFID-Friend). Then music was uploaded to the TeddyCloud and assigned to the tag, everything works up to this point, the content is also played. What doesn’t work is playing the content of the custom tags outside of the Teddycloud, i.e. offline. Did I forget something here or am I doing something wrong?

Custom tag from RFID friend or own content on original Tonie. The content is correctly assigned, live tag is deactivated and the content has been completely downloaded to the box (blue flashing, then green light again) - but if I put tag or Tonie on the box in offline mode or without connection to the WLAN, then I get the corresponding error message that the box is in offline mode or has no connection to the Internet.

Original Tonies with original content basically work - it does not recognize some of the first uploaded original Tonies either, but tries to download them. This suggests that the memory would be too small - but I have 512 GB in the box, which we definitely haven’t reached yet (uploaded max. ~200 GB with custom tags + ~140 original Tonies). Especially as all the ~ 100 custom tags plus Tonies with custom content are not played offline, apart from the two tags that I have just downloaded as a test. They are also played when the box has been off for a short time, but I haven’t tested a longer period yet.

I also have the impression that the box does not save the content permanently, as it should, even though it has been downloaded correctly and completely. The box also starts flashing blue again as soon as I set up a custom tag or a Tonie with custom content.

Box is ESP32 with Teddycloud. I used an image of the old memory card to transfer the data from the old card to the new one before installing Teddycloud (in total as large as the old card, i.e. approx. 8 GB, there was no other way as the tool did not allow anything else).

What could be the problem?

[henryk]

You could try the old card and check if the problem persists. If not, then the card is the problem.

Can you also check if the new card has 512gb storage capacity? (If you clone the 8gb one to the 512gb one, it COULD be that only 8gb are usable out of the box)

[schattenhexe]

I had already considered that he would only use the 8 GB - but that would still make no sense. It deletes the oldest entry when the storage capacity is reached with a new download. I downloaded all 142 original Tonies first and then all 100 custom tags. No use of the Tonies in between, as the box is not yet in regular use.

With this amount of usage and the number of custom tags, all the original tonies should have been deleted long ago and only the last few tags should still be playing - but that’s not the case. Some Tonies are definitely missing from the box, but many are still on it (and all 142 worked when fully downloaded, not one deleted at that point). But all the tags are missing, except for the last two.
The old card didn’t have this problem with the original Tonies, just the oldest were deleted as it’s capacity didn’t fit the 142 Tonies.

The card has 512 GB, at least that’s what was displayed correctly on my PC when I set it up. I had already checked this at the time after installing the image. Otherwise the original Tonies would have been fully deleted already, as mentioned above.

I would not like to test the original card, as I would have to install the certificates for the Teddycloud on it so that it recognizes the tags. I had put it aside as an additional backup.

What could cause the card to apparently delete selectively? That somehow doesn’t make sense to me?

Edit:
I have just tested some additional original figures - figures are also played which, according to Teddycloud, were loaded before a non-functioning figure. I would therefore rule out a problem with the capacity itself.
What puzzles me, however, is the fact that online most of the tags were played immediately after I downloaded them to the box - without any request for a new download from the box. In offline mode, they are suddenly no longer available and it wants to download them again? I’m at a bit of a loss as to where the error could lie.

Edit 2.0:
I have now read out the SD card again - on the PC it actually only recognizes the image partition with the almost 8 GB, nothing more is displayed (hidden folder display is switched on).
However, the memory display still doesn’t make sense, because even after downloading 15 custom tags again, there should still be 2.26 GB of free memory available, but the same tonies are still recognized as before (i.e. they have not been deleted) and the box now starts to want to download the first one again after these 15 tags. So something can’t be quite right.
Incidentally, these 15 tags now all work online and offline - so far.

[schattenhexe]

Okay, NOW it’s getting curious…
Box started in offline mode, online mode activated, ONE custom tag downloaded, offline mode activated again - and all 15 tags that still worked offline last time are gone. It didn’t play a single one.
I don’t get it.

But this confirms my suspicion that the tags were working at first and then, for some reason, disappeared from the box after all. The box has been switched off since my last post.

If I now have to reinstall the SD card, how do I proceed? How can I expand the image of the old card so that it definitely covers the 512 GB?

[henryk]

You can try diskmanager in windows. Or other partition tools

[schattenhexe]

And with regard to the Teddycloud, I have to flash again, right? The certificates for the box are already available, but data relating to the Teddycloud is also loaded onto the card, right?

[henryk]

Don’t think so? You just extend the available space?

[schattenhexe]

Ah, my mistake - I was thinking about the old card and completely reinstalling the new one… It should actually be enough to adjust the image on the new one, you’re right of course

Edit:
Windows Diskmanager does not work because it cannot expand FAT32. I’m going to look for a tool that can do what Windows can’t - again…

[schattenhexe]

EaseUS Partition Master did the job - and the next problem appears…
Now the box starts in offline mode, but as soon as I switch to online mode and put something on it that it has to download, it flashes blue briefly, then red (but doesn’t give an error message) and then just goes off. If I restart the box afterwards, it is back in offline mode, so it hasn’t saved anything.
However, the announcement when leaving offline mode and the start sound are still there.

What is the problem again?
Do I have to completely reinstall the card?

Edit:
Here is the log. After that, it practically starts all over again as soon as you restart the box…
It doesn’t matter whether it’s a custom tag or an original Tonie that isn’t already stored on the box.

2025-04-30T14:45:21.724753753Z  INFO |cloud_request.c:0200:web_request| Connecting to HTTP server prod.de.tbs.toys:443...
2025-04-30T14:45:21.726887173Z  INFO |cloud_request.c:0252:web_request|   trying IP: 3.69.182.181
2025-04-30T14:45:22.218056251Z  INFO |cloud_request.c:0460:web_request| Binary data, not dumping body
2025-04-30T14:45:22.218135254Z  INFO |handler.c:0346:cbrCloudBodyPassthrough| FreshnessCheck data from cloud / to box
2025-04-30T14:45:22.218152833Z  INFO |handler.c:0347:cbrCloudBodyPassthrough|  max_vol_spk: 3 / 2
2025-04-30T14:45:22.218164926Z  INFO |handler.c:0348:cbrCloudBodyPassthrough|  max_vol_hdp: 3 / 2
2025-04-30T14:45:22.218175340Z  INFO |handler.c:0349:cbrCloudBodyPassthrough|  slap_en: 1 / 1
2025-04-30T14:45:22.218184931Z  INFO |handler.c:0350:cbrCloudBodyPassthrough|  slap_dir: 1 / 1
2025-04-30T14:45:22.218194715Z  INFO |handler.c:0351:cbrCloudBodyPassthrough|  led: 0 / 0
2025-04-30T14:45:22.218204138Z  INFO |handler.c:0352:cbrCloudBodyPassthrough|  field2: 7 / 0
2025-04-30T14:45:22.218213297Z  INFO |handler.c:0353:cbrCloudBodyPassthrough|  field6: 1 / 0
2025-04-30T14:45:39.617793784Z  INFO |server.c:0432:httpServerRequestCallback| UA=toniebox-esp32-eu/v5.233.0, ESPFW=eu/v5.233.0
2025-04-30T14:45:39.617876403Z  INFO |handler_cloud.c:0346:handleCloudClaim|  >> client claim requested rUID 1f7cf40e500304e0, auth 00000000...
2025-04-30T14:45:39.660617862Z  INFO |handler_cloud.c:0401:handleCloudClaim|  >> nocloud content, nothing forwarded
2025-04-30T14:45:39.896772531Z  INFO |server.c:0961:server_init| 4 open HTTPS API connections
2025-04-30T14:45:45.153350176Z  ERROR|handler_cloud.c:0698:handleCloudContent|  >> file /teddycloud/data/library/Tilda Apfelkern/Hörspiel zur TV-Serie komplett.taf not available or not send, error=Write failed [521]...
2025-04-30T14:45:45.402879570Z  INFO |server.c:0961:server_init| 3 open HTTPS API connections
2025-04-30T14:46:05.675356034Z  INFO |server.c:0961:server_init| 4 open HTTPS API connections
2025-04-30T14:46:06.540615929Z  INFO |server.c:0432:httpServerRequestCallback| UA=toniebox-esp32-eu/v5.233.0, ESPFW=eu/v5.233.0
2025-04-30T14:46:06.540800694Z  INFO |handler_cloud.c:0448:handleCloudContent|  >> client requested content for rUID 6c77f40e500304e0, auth 00000000...
2025-04-30T14:46:06.543484472Z  INFO |handler_cloud.c:0684:handleCloudContent| Serve local content from /teddycloud/data/library/Biene Maja/Biene Maja 01-06.taf
2025-04-30T14:46:27.952041351Z  INFO |server.c:0931:server_init| 2 open HTTPS Web connections
2025-04-30T14:46:28.201982715Z  INFO |server.c:0931:server_init| 3 open HTTPS Web connections
2025-04-30T14:46:28.452272019Z  INFO |server.c:0931:server_init| 6 open HTTPS Web connections
2025-04-30T14:46:28.459288847Z  INFO |handler_cloud.c:0041:handleCloudTime|  >> respond with current time
2025-04-30T14:46:28.702450005Z  INFO |server.c:0931:server_init| 5 open HTTPS Web connections
2025-04-30T14:46:29.850127080Z  INFO |handler_cloud.c:0041:handleCloudTime|  >> respond with current time
2025-04-30T14:46:29.850213359Z  INFO |cloud_request.c:0200:web_request| Connecting to HTTP server prod.de.tbs.toys:443...
2025-04-30T14:46:29.855210807Z  INFO |cloud_request.c:0252:web_request|   trying IP: 3.69.182.181
2025-04-30T14:46:30.288230694Z  INFO |cloud_request.c:0486:web_request| Response: '1746024390'
2025-04-30T14:46:30.373106299Z  INFO |cloud_request.c:0200:web_request| Connecting to HTTP server prod.de.tbs.toys:443...
2025-04-30T14:46:30.375568755Z  INFO |cloud_request.c:0252:web_request|   trying IP: 3.69.182.181
2025-04-30T14:46:30.834533953Z  INFO |cloud_request.c:0486:web_request| Response: '1746024390'
2025-04-30T14:46:31.956210969Z  INFO |server.c:0931:server_init| 0 open HTTPS Web connections
2025-04-30T14:48:59.874728282Z  INFO |server.c:0961:server_init| 3 open HTTPS API connections
2025-04-30T14:49:09.889805926Z  ERROR|handler_cloud.c:0698:handleCloudContent|  >> file /teddycloud/data/library/Biene Maja/Biene Maja 01-06.taf not available or not send, error=Timeout [220]...
2025-04-30T14:50:05.197095073Z  INFO |server.c:0961:server_init| 2 open HTTPS API connections
2025-04-30T14:52:32.863441613Z  INFO |server.c:0961:server_init| 1 open HTTPS API connections
2025-04-30T14:56:25.118244660Z  INFO |server.c:0961:server_init| 2 open HTTPS API connections
2025-04-30T14:56:25.898922852Z  INFO |server.c:0432:httpServerRequestCallback| UA=toniebox-esp32-eu/v5.233.0, ESPFW=eu/v5.233.0
2025-04-30T14:56:25.899018999Z  INFO |handler_cloud.c:0448:handleCloudContent|  >> client requested content for rUID 21040f1e500304e0, auth 37851A58...
2025-04-30T14:56:25.900710115Z  INFO |handler_cloud.c:0684:handleCloudContent| Serve local content from /teddycloud/data/library/by/audioID/1721192603.taf
2025-04-30T14:56:28.121623543Z  INFO |server.c:0961:server_init| 3 open HTTPS API connections
2025-04-30T14:58:28.993893575Z  ERROR|handler_cloud.c:0698:handleCloudContent|  >> file /teddycloud/data/library/by/audioID/1721192603.taf not available or not send, error=Timeout [220]...
2025-04-30T14:59:22.312092140Z  INFO |server.c:0961:server_init| 2 open HTTPS API connections
2025-04-30T15:02:39.022939601Z  INFO |server.c:0961:server_init| 1 open HTTPS API connections
2025-04-30T15:08:00.627535110Z  INFO |server.c:0931:server_init| 1 open HTTPS Web connections
2025-04-30T15:08:00.877792781Z  INFO |server.c:0931:server_init| 3 open HTTPS Web connections
2025-04-30T15:08:00.987093892Z  INFO |handler_api.c:2389:handleApiTonieboxJson| Trying to read /teddycloud/config/tonieboxes.json with size 3022
2025-04-30T15:08:01.128059335Z  INFO |server.c:0931:server_init| 4 open HTTPS Web connections
2025-04-30T15:08:01.262088102Z  INFO |handler_api.c:2389:handleApiTonieboxJson| Trying to read /teddycloud/config/tonieboxes.json with size 3022
2025-04-30T15:08:01.378143544Z  INFO |server.c:0931:server_init| 6 open HTTPS Web connections
2025-04-30T15:08:01.628260386Z  INFO |server.c:0931:server_init| 3 open HTTPS Web connections
2025-04-30T15:08:55.689340549Z  INFO |server.c:0961:server_init| 0 open HTTPS API connections
2025-04-30T15:11:56.886289343Z  INFO |server.c:0961:server_init| 2 open HTTPS API connections
2025-04-30T15:11:58.524186919Z  INFO |server.c:0432:httpServerRequestCallback| UA=toniebox-esp32-eu/v5.233.0, ESPFW=eu/v5.233.0
2025-04-30T15:11:58.524282537Z  INFO |handler_cloud.c:0092:handleCloudOTA|  >> OTA-Request for 5 with timestamp 1669853893 (2022-12-01 00:18:13)
2025-04-30T15:11:58.524635839Z  INFO |handler_cloud.c:0184:handleCloudOTA|  >> Replaced OTA query cv=1669853893 with new OTA query cv=1
2025-04-30T15:11:58.524699755Z  INFO |handler_cloud.c:0234:handleCloudOTA|  >> No OTA (newer) found for 5
2025-04-30T15:11:58.648172940Z  INFO |server.c:0432:httpServerRequestCallback| UA=toniebox-esp32-eu/v5.233.0, ESPFW=eu/v5.233.0
2025-04-30T15:11:58.648245353Z  INFO |handler_cloud.c:0092:handleCloudOTA|  >> OTA-Request for 2 with timestamp 1715951265 (2024-05-17 13:07:45)
2025-04-30T15:11:58.648296997Z  INFO |handler_cloud.c:0184:handleCloudOTA|  >> Replaced OTA query cv=1715951265 with new OTA query cv=1
2025-04-30T15:11:58.648342116Z  INFO |handler_cloud.c:0234:handleCloudOTA|  >> No OTA (newer) found for 2
2025-04-30T15:11:58.771307381Z  INFO |server.c:0432:httpServerRequestCallback| UA=toniebox-esp32-eu/v5.233.0, ESPFW=eu/v5.233.0
2025-04-30T15:11:58.771389220Z  INFO |handler_cloud.c:0092:handleCloudOTA|  >> OTA-Request for 6 with timestamp 1534781997 (2018-08-20 16:19:57)
2025-04-30T15:11:58.771937734Z  INFO |handler_cloud.c:0184:handleCloudOTA|  >> Replaced OTA query cv=1534781997 with new OTA query cv=1
2025-04-30T15:11:58.771996361Z  INFO |handler_cloud.c:0234:handleCloudOTA|  >> No OTA (newer) found for 6
2025-04-30T15:11:58.895513423Z  INFO |server.c:0432:httpServerRequestCallback| UA=toniebox-esp32-eu/v5.233.0, ESPFW=eu/v5.233.0
2025-04-30T15:11:58.895601213Z  INFO |handler_cloud.c:0092:handleCloudOTA|  >> OTA-Request for 3 with timestamp 1715951512 (2024-05-17 13:11:52)
2025-04-30T15:11:58.895713740Z  INFO |handler_cloud.c:0184:handleCloudOTA|  >> Replaced OTA query cv=1715951512 with new OTA query cv=1
2025-04-30T15:11:58.895755892Z  INFO |handler_cloud.c:0234:handleCloudOTA|  >> No OTA (newer) found for 3
2025-04-30T15:11:59.313491459Z  INFO |server.c:0432:httpServerRequestCallback| UA=toniebox-esp32-eu/v5.233.0, ESPFW=eu/v5.233.0
2025-04-30T15:11:59.357714882Z  INFO |handler_cloud.c:0817:handleCloudFreshnessCheck| Content (960 of 960)
2025-04-30T15:11:59.357784891Z  INFO |handler_cloud.c:0825:handleCloudFreshnessCheck| Found 60 tonies:
2025-04-30T15:11:59.359187580Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E00403500EF47C1F, nocloud: 1, live: 0, updated: 0, audioid: 1810FC32 (2025-04-29 16:20:02, custom), audioid-server: 1810FC32 (2025-04-29 16:20:02, custom)
2025-04-30T15:11:59.359790676Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E00403501BB78AC5, nocloud: 0, live: 0, updated: 0, audioid: 63E614AD (2023-02-10 09:55:57), audioid-server: 63E614AD (2023-02-10 09:55:57)
2025-04-30T15:11:59.360199759Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E00403501BFF74BB, nocloud: 0, live: 0, updated: 0, audioid: 5E5D1A11 (2020-03-02 14:37:05), audioid-server: 5E5D1A11 (2020-03-02 14:37:05)
2025-04-30T15:11:59.360714201Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E00403501D59EEE3, nocloud: 0, live: 0, updated: 0, audioid: 65C369CE (2024-02-07 11:30:22), audioid-server: 65C369CE (2024-02-07 11:30:22)
2025-04-30T15:11:59.361220139Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E004035021D35C0D, nocloud: 0, live: 0, updated: 0, audioid: 67A31622 (2025-02-05 07:41:22), audioid-server: 67A31622 (2025-02-05 07:41:22)
2025-04-30T15:11:59.361741107Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E0040350155EEC9E, nocloud: 0, live: 0, updated: 0, audioid: 646C98A7 (2023-05-23 10:42:47), audioid-server: 646C98A7 (2023-05-23 10:42:47)
2025-04-30T15:11:59.362138119Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E00403501AA9B096, nocloud: 0, live: 0, updated: 0, audioid: 64D4AB91 (2023-08-10 09:19:13), audioid-server: 64D4AB91 (2023-08-10 09:19:13)
2025-04-30T15:11:59.362561272Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E0040350196AB03A, nocloud: 0, live: 0, updated: 0, audioid: 6256CE26 (2022-04-13 13:20:38), audioid-server: 6256CE26 (2022-04-13 13:20:38)
2025-04-30T15:11:59.362943222Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E00403501A4F102A, nocloud: 0, live: 0, updated: 0, audioid: 63863DAF (2022-11-29 17:13:19), audioid-server: 63863DAF (2022-11-29 17:13:19)
2025-04-30T15:11:59.363453018Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E00403500E513BC0, nocloud: 0, live: 0, updated: 0, audioid: 65CE0DB2 (2024-02-15 13:12:18), audioid-server: 65CE0DB2 (2024-02-15 13:12:18)
2025-04-30T15:11:59.363936248Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E0040350170EAA57, nocloud: 0, live: 0, updated: 0, audioid: 65AEF17C (2024-01-22 22:51:40), audioid-server: 65AEF17C (2024-01-22 22:51:40)
2025-04-30T15:11:59.364264164Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E0040350175C1AA0, nocloud: 0, live: 0, updated: 0, audioid: 6613AD25 (2024-04-08 08:39:01), audioid-server: 6613AD25 (2024-04-08 08:39:01)
2025-04-30T15:11:59.364575899Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E00403501CBE56D9, nocloud: 0, live: 0, updated: 0, audioid: 631AF500 (2022-09-09 08:10:40), audioid-server: 631AF500 (2022-09-09 08:10:40)
2025-04-30T15:11:59.364905655Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E004035020CBF67C, nocloud: 0, live: 0, updated: 0, audioid: 67067EC4 (2024-10-09 13:01:56), audioid-server: 67067EC4 (2024-10-09 13:01:56)
2025-04-30T15:11:59.365433744Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E004035015BD7A4A, nocloud: 0, live: 0, updated: 0, audioid: 662EC35F (2024-04-28 21:45:03), audioid-server: 662EC35F (2024-04-28 21:45:03)
2025-04-30T15:11:59.365807055Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E004035018F6A04D, nocloud: 0, live: 0, updated: 0, audioid: 61114F0A (2021-08-09 15:51:38), audioid-server: 61114F0A (2021-08-09 15:51:38)
2025-04-30T15:11:59.366136334Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E00403501C7EA352, nocloud: 0, live: 0, updated: 0, audioid: 641B2B62 (2023-03-22 16:22:58), audioid-server: 641B2B62 (2023-03-22 16:22:58)
2025-04-30T15:11:59.366466101Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E00403501B58EF9E, nocloud: 0, live: 0, updated: 0, audioid: 63BEAF0A (2023-01-11 12:43:54), audioid-server: 63BEAF0A (2023-01-11 12:43:54)
2025-04-30T15:11:59.366785924Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E004035011FB7C3C, nocloud: 0, live: 0, updated: 0, audioid: 646B634E (2023-05-22 12:42:54), audioid-server: 646B634E (2023-05-22 12:42:54)
2025-04-30T15:11:59.367379273Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E00403500EDD2D7A, nocloud: 0, live: 0, updated: 0, audioid: 66060C3C (2024-03-29 00:33:00), audioid-server: 66060C3C (2024-03-29 00:33:00)
2025-04-30T15:11:59.367728867Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E004035016CF9683, nocloud: 0, live: 0, updated: 0, audioid: 618B8AAB (2021-11-10 09:02:35), audioid-server: 618B8AAB (2021-11-10 09:02:35)
2025-04-30T15:11:59.368017869Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E0040350133581D4, nocloud: 0, live: 0, updated: 0, audioid: 5ABB8842 (2018-03-28 12:19:14), audioid-server: 5ABB8842 (2018-03-28 12:19:14)
2025-04-30T15:11:59.368379404Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E00403501B278C71, nocloud: 0, live: 0, updated: 0, audioid: 65F2DA82 (2024-03-14 11:07:46), audioid-server: 65F2DA82 (2024-03-14 11:07:46)
2025-04-30T15:11:59.368827333Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E00403501B475270, nocloud: 0, live: 0, updated: 0, audioid: 63763512 (2022-11-17 13:20:18), audioid-server: 63763512 (2022-11-17 13:20:18)
2025-04-30T15:11:59.369178797Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E0040350155FCA15, nocloud: 0, live: 0, updated: 0, audioid: 626168DA (2022-04-21 14:23:22), audioid-server: 626168DA (2022-04-21 14:23:22)
2025-04-30T15:11:59.369738137Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E004035015435491, nocloud: 0, live: 0, updated: 0, audioid: 59CABF6A (2017-09-26 20:58:18), audioid-server: 59CABF6A (2017-09-26 20:58:18)
2025-04-30T15:11:59.369958610Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E004035014D425BB, nocloud: 0, live: 0, updated: 0, audioid: 5A5F196B (2018-01-17 09:37:47), audioid-server: 5A5F196B (2018-01-17 09:37:47)
2025-04-30T15:11:59.370357255Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E00403501D45BF39, nocloud: 1, live: 0, updated: 1, audioid: 62B5CEA5 (2022-06-24 14:48:05), audioid-server: 18111B17 (2025-04-29 18:31:51, custom)
2025-04-30T15:11:59.370760259Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E00403501E5869A7, nocloud: 0, live: 0, updated: 0, audioid: 65E9F00B (2024-03-07 16:49:15), audioid-server: 65E9F00B (2024-03-07 16:49:15)
2025-04-30T15:11:59.371309788Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E00403501C3DAAC8, nocloud: 0, live: 0, updated: 0, audioid: 67C87779 (2025-03-05 16:10:33), audioid-server: 67C87779 (2025-03-05 16:10:33)
2025-04-30T15:11:59.371785993Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E0040350127B87B0, nocloud: 0, live: 0, updated: 0, audioid: 6550E571 (2023-11-12 14:47:13), audioid-server: 6550E571 (2023-11-12 14:47:13)
2025-04-30T15:11:59.372098895Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E00403501059B31B, nocloud: 0, live: 0, updated: 0, audioid: 5AA2BD26 (2018-03-09 16:58:14), audioid-server: 5AA2BD26 (2018-03-09 16:58:14)
2025-04-30T15:11:59.372552584Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E00403501849A81D, nocloud: 1, live: 0, updated: 1, audioid: 624469A1 (2022-03-30 14:30:57), audioid-server: 18018032 (2025-04-17 22:26:58, custom)
2025-04-30T15:11:59.373076184Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E00403500FE72CEE, nocloud: 0, live: 0, updated: 0, audioid: 64F451C8 (2023-09-03 09:28:40), audioid-server: 64F451C8 (2023-09-03 09:28:40)
2025-04-30T15:11:59.373404491Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E004035014284EF6, nocloud: 0, live: 0, updated: 0, audioid: 6033F221 (2021-02-22 18:04:17), audioid-server: 6033F221 (2021-02-22 18:04:17)
2025-04-30T15:11:59.374002439Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E00403501655203D, nocloud: 1, live: 0, updated: 1, audioid: 6262BA0A (2022-04-22 14:22:02), audioid-server: 17FEB457 (2025-04-15 19:32:39, custom)
2025-04-30T15:11:59.374277138Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E004035015B714C8, nocloud: 0, live: 0, updated: 0, audioid: 58DE2283 (2017-03-31 09:33:55), audioid-server: 58DE2283 (2017-03-31 09:33:55)
2025-04-30T15:11:59.374783547Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E004035011FEACAD, nocloud: 0, live: 0, updated: 0, audioid: 65BBCA2F (2024-02-01 16:43:27), audioid-server: 65BBCA2F (2024-02-01 16:43:27)
2025-04-30T15:11:59.375093930Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E0040350137F45A1, nocloud: 0, live: 0, updated: 0, audioid: 5CE3CA3F (2019-05-21 09:51:59), audioid-server: 5CE3CA3F (2019-05-21 09:51:59)
2025-04-30T15:11:59.375476384Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E00403501E6D3D0C, nocloud: 0, live: 0, updated: 0, audioid: 65C36849 (2024-02-07 11:23:53), audioid-server: 65C36849 (2024-02-07 11:23:53)
2025-04-30T15:11:59.375736914Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E004035015F1F918, nocloud: 0, live: 0, updated: 0, audioid: 5A5F54E5 (2018-01-17 13:51:33), audioid-server: 5A5F54E5 (2018-01-17 13:51:33)
2025-04-30T15:11:59.376039870Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E00403501F842996, nocloud: 0, live: 0, updated: 0, audioid: 666165E4 (2024-06-06 07:31:48), audioid-server: 666165E4 (2024-06-06 07:31:48)
2025-04-30T15:11:59.376511333Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E0040350168E9359, nocloud: 0, live: 0, updated: 0, audioid: 632F2C23 (2022-09-24 16:11:15), audioid-server: 632F2C23 (2022-09-24 16:11:15)
2025-04-30T15:11:59.376791288Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E004035015775D3F, nocloud: 0, live: 0, updated: 0, audioid: 607EF0A6 (2021-04-20 15:17:58), audioid-server: 607EF0A6 (2021-04-20 15:17:58)
2025-04-30T15:11:59.377020966Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E004035010A59B5E, nocloud: 0, live: 0, updated: 0, audioid: 583731EA (2016-11-24 18:31:06), audioid-server: 583731EA (2016-11-24 18:31:06)
2025-04-30T15:11:59.377444079Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E00403500B356F62, nocloud: 0, live: 0, updated: 0, audioid: 67151EAF (2024-10-20 15:15:59), audioid-server: 67151EAF (2024-10-20 15:15:59)
2025-04-30T15:11:59.377695663Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E00403500E4174E7, nocloud: 0, live: 0, updated: 0, audioid: 00000001 (special)
2025-04-30T15:11:59.377900563Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E0040350170D474F, nocloud: 0, live: 0, updated: 0, audioid: 5E9EBAFC (2020-04-21 09:21:00), audioid-server: 5E9EBAFC (2020-04-21 09:21:00)
2025-04-30T15:11:59.378273770Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E004035017761215, nocloud: 0, live: 0, updated: 0, audioid: 6794B499 (2025-01-25 09:53:29), audioid-server: 6794B499 (2025-01-25 09:53:29)
2025-04-30T15:11:59.378645268Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E00403501C176451, nocloud: 0, live: 0, updated: 0, audioid: 67151F64 (2024-10-20 15:19:00), audioid-server: 67151F64 (2024-10-20 15:19:00)
2025-04-30T15:11:59.379150359Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E00403501958C403, nocloud: 0, live: 0, updated: 0, audioid: 671521AE (2024-10-20 15:28:46), audioid-server: 671521AE (2024-10-20 15:28:46)
2025-04-30T15:11:59.379384451Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E0040350106C6D58, nocloud: 0, live: 0, updated: 0, audioid: 5EBD54D1 (2020-05-14 14:25:21), audioid-server: 5EBD54D1 (2020-05-14 14:25:21)
2025-04-30T15:11:59.379772813Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E00403501E823FA8, nocloud: 0, live: 0, updated: 0, audioid: 65E06998 (2024-02-29 11:25:12), audioid-server: 65E06998 (2024-02-29 11:25:12)
2025-04-30T15:11:59.380243472Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E00403500D19D588, nocloud: 0, live: 0, updated: 0, audioid: 66A02621 (2024-07-23 21:52:33), audioid-server: 66A02621 (2024-07-23 21:52:33)
2025-04-30T15:11:59.380502561Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E004035016E50489, nocloud: 0, live: 0, updated: 0, audioid: 60C8C2B6 (2021-06-15 15:09:42), audioid-server: 60C8C2B6 (2021-06-15 15:09:42)
2025-04-30T15:11:59.380772013Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E004035012A92F3A, nocloud: 0, live: 0, updated: 0, audioid: 5DAD71D1 (2019-10-21 08:52:33), audioid-server: 5DAD71D1 (2019-10-21 08:52:33)
2025-04-30T15:11:59.381266168Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E0040350116555E2, nocloud: 0, live: 0, updated: 0, audioid: 6787DB1F (2025-01-15 15:58:23), audioid-server: 6787DB1F (2025-01-15 15:58:23)
2025-04-30T15:11:59.381555832Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E0040350125C67A1, nocloud: 0, live: 0, updated: 0, audioid: 5BC0C631 (2018-10-12 16:05:05), audioid-server: 5BC0C631 (2018-10-12 16:05:05)
2025-04-30T15:11:59.382006959Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E00403500F0D8474, nocloud: 0, live: 0, updated: 0, audioid: 67756B43 (2025-01-01 16:20:19), audioid-server: 67756B43 (2025-01-01 16:20:19)
2025-04-30T15:11:59.382288008Z  INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E00403500D3FAB8A, nocloud: 0, live: 0, updated: 0, audioid: 600803D6 (2021-01-20 10:20:06), audioid-server: 600803D6 (2021-01-20 10:20:06)
2025-04-30T15:11:59.382377576Z  INFO |cloud_request.c:0200:web_request| Connecting to HTTP server prod.de.tbs.toys:443...
2025-04-30T15:11:59.387169810Z  INFO |cloud_request.c:0252:web_request|   trying IP: 3.69.182.181
2025-04-30T15:11:59.892786856Z  INFO |cloud_request.c:0460:web_request| Binary data, not dumping body

[schattenhexe]

I have now fixed the problem of the box hanging up - started it, switched off offline mode, let the box go off and when I restarted it, it worked normally and downloaded again.

However, the previous problem is still there - all the custom tags and Tonies (including original ones) that I loaded onto the box yesterday are not available again today in offline mode. Yesterday evening they still worked offline after I had downloaded them…
Now it starts downloading them again as soon as I exit offline mode. It no longer saves anything permanently, neither custom tags nor freshly downloaded original Tonies.

Does anyone else have an idea what the problem is? The SD card just doesn’t seem to save permanently, so not all content is available offline when the box has been off for a while, but why not?
After all, the storage space is now expanded and no longer an option. If the card were write-protected or something similar, it would complain straight away, wouldn’t it?

INFO |cloud_request.c:0200:web_request| Connecting to HTTP server prod.de.tbs.toys:443...
INFO |cloud_request.c:0252:web_request|   trying IP: 18.156.186.144
INFO |cloud_request.c:0370:web_request| HTTP code: 401
INFO |cloud_request.c:0446:web_request| Content-Type header field not found!
INFO |cloud_request.c:0460:web_request| Binary data, not dumping body
INFO |server.c:0961:server_init| 1 open HTTPS API connections
INFO |server.c:0961:server_init| 2 open HTTPS API connections
INFO |server.c:0432:httpServerRequestCallback| UA=toniebox-esp32-eu/v5.233.0, ESPFW=eu/v5.233.0
INFO |handler_cloud.c:0346:handleCloudClaim|  >> client claim requested rUID 3d205516500304e0, auth 2683D90C...
INFO |handler_cloud.c:0401:handleCloudClaim|  >> nocloud content, nothing forwarded
INFO |server.c:0961:server_init| 1 open HTTPS API connections
INFO |server.c:0961:server_init| 2 open HTTPS API connections
INFO |server.c:0432:httpServerRequestCallback| UA=toniebox-esp32-eu/v5.233.0, ESPFW=eu/v5.233.0
INFO |handler_cloud.c:0346:handleCloudClaim|  >> client claim requested rUID e72c1517500304e0, auth C5B6D50B...
INFO |handler_cloud.c:0401:handleCloudClaim|  >> nocloud content, nothing forwarded
INFO |server.c:0961:server_init| 1 open HTTPS API connections
INFO |server.c:0961:server_init| 0 open HTTPS API connections
INFO |server.c:0961:server_init| 2 open HTTPS API connections
INFO |server.c:0432:httpServerRequestCallback| UA=toniebox-esp32-eu/v5.233.0, ESPFW=eu/v5.233.0
INFO |handler_cloud.c:0092:handleCloudOTA|  >> OTA-Request for 5 with timestamp 1669853893 (2022-12-01 00:18:13)
INFO |handler_cloud.c:0184:handleCloudOTA|  >> Replaced OTA query cv=1669853893 with new OTA query cv=1
INFO |handler_cloud.c:0234:handleCloudOTA|  >> No OTA (newer) found for 5
INFO |server.c:0432:httpServerRequestCallback| UA=toniebox-esp32-eu/v5.233.0, ESPFW=eu/v5.233.0
INFO |handler_cloud.c:0092:handleCloudOTA|  >> OTA-Request for 2 with timestamp 1715951265 (2024-05-17 13:07:45)
INFO |handler_cloud.c:0184:handleCloudOTA|  >> Replaced OTA query cv=1715951265 with new OTA query cv=1
INFO |handler_cloud.c:0234:handleCloudOTA|  >> No OTA (newer) found for 2
INFO |server.c:0432:httpServerRequestCallback| UA=toniebox-esp32-eu/v5.233.0, ESPFW=eu/v5.233.0
INFO |handler_cloud.c:0092:handleCloudOTA|  >> OTA-Request for 6 with timestamp 1534781997 (2018-08-20 16:19:57)
INFO |handler_cloud.c:0184:handleCloudOTA|  >> Replaced OTA query cv=1534781997 with new OTA query cv=1
INFO |handler_cloud.c:0234:handleCloudOTA|  >> No OTA (newer) found for 6
INFO |server.c:0432:httpServerRequestCallback| UA=toniebox-esp32-eu/v5.233.0, ESPFW=eu/v5.233.0
INFO |handler_cloud.c:0092:handleCloudOTA|  >> OTA-Request for 3 with timestamp 1715951512 (2024-05-17 13:11:52)
INFO |handler_cloud.c:0184:handleCloudOTA|  >> Replaced OTA query cv=1715951512 with new OTA query cv=1
INFO |handler_cloud.c:0234:handleCloudOTA|  >> No OTA (newer) found for 3
INFO |server.c:0432:httpServerRequestCallback| UA=toniebox-esp32-eu/v5.233.0, ESPFW=eu/v5.233.0
INFO |handler_cloud.c:0817:handleCloudFreshnessCheck| Content (400 of 400)
INFO |handler_cloud.c:0825:handleCloudFreshnessCheck| Found 25 tonies:
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 0000000001000000, nocloud: 0, live: 0, updated: 0, audioid: 58DE2BEB (2017-03-31 10:14:03)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 0100000001000000, nocloud: 0, live: 0, updated: 0, audioid: 57EE8975 (2016-09-30 15:49:09)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 0200000001000000, nocloud: 0, live: 0, updated: 0, audioid: 57EE8975 (2016-09-30 15:49:09)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 0300000001000000, nocloud: 0, live: 0, updated: 0, audioid: 57EE8975 (2016-09-30 15:49:09)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 0400000001000000, nocloud: 0, live: 0, updated: 0, audioid: 00000001 (special)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 0500000001000000, nocloud: 0, live: 0, updated: 0, audioid: 00000001 (special)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 0600000001000000, nocloud: 0, live: 0, updated: 0, audioid: 6644C1D2 (2024-05-15 14:08:18)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 0700000001000000, nocloud: 0, live: 0, updated: 0, audioid: 595364DC (2017-06-28 08:12:12)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 0800000001000000, nocloud: 0, live: 0, updated: 0, audioid: 59536396 (2017-06-28 08:06:46)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 0900000001000000, nocloud: 0, live: 0, updated: 0, audioid: 57EE8977 (2016-09-30 15:49:11)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 0A00000001000000, nocloud: 0, live: 0, updated: 0, audioid: 595363CC (2017-06-28 08:07:40)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 0B00000001000000, nocloud: 0, live: 0, updated: 0, audioid: 57EE8977 (2016-09-30 15:49:11)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 0C00000001000000, nocloud: 0, live: 0, updated: 0, audioid: 00000001 (special)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 0D00000001000000, nocloud: 0, live: 0, updated: 0, audioid: 57EE8978 (2016-09-30 15:49:12)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 0E00000001000000, nocloud: 0, live: 0, updated: 0, audioid: 57EE8978 (2016-09-30 15:49:12)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 0F00000001000000, nocloud: 0, live: 0, updated: 0, audioid: 57EE8978 (2016-09-30 15:49:12)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 1000000001000000, nocloud: 0, live: 0, updated: 0, audioid: 57EE8978 (2016-09-30 15:49:12)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 1100000001000000, nocloud: 0, live: 0, updated: 0, audioid: 59F0AC95 (2017-10-25 15:24:05)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 1200000001000000, nocloud: 0, live: 0, updated: 0, audioid: 57EE8979 (2016-09-30 15:49:13)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 1300000001000000, nocloud: 0, live: 0, updated: 0, audioid: 57EE8979 (2016-09-30 15:49:13)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 1400000001000000, nocloud: 0, live: 0, updated: 0, audioid: 57EE8979 (2016-09-30 15:49:13)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 1500000001000000, nocloud: 0, live: 0, updated: 0, audioid: 57EE897A (2016-09-30 15:49:14)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 1600000001000000, nocloud: 0, live: 0, updated: 0, audioid: 57EE897A (2016-09-30 15:49:14)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 1700000001000000, nocloud: 0, live: 0, updated: 0, audioid: 57EE897A (2016-09-30 15:49:14)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 1800000001000000, nocloud: 0, live: 0, updated: 0, audioid: 57EE897A (2016-09-30 15:49:14)
INFO |cloud_request.c:0200:web_request| Connecting to HTTP server prod.de.tbs.toys:443...
INFO |cloud_request.c:0252:web_request|   trying IP: 3.74.99.150
INFO |cloud_request.c:0460:web_request| Binary data, not dumping body
INFO |handler.c:0346:cbrCloudBodyPassthrough| FreshnessCheck data from cloud / to box
INFO |handler.c:0347:cbrCloudBodyPassthrough|  max_vol_spk: 3 / 2
INFO |handler.c:0348:cbrCloudBodyPassthrough|  max_vol_hdp: 3 / 2
INFO |handler.c:0349:cbrCloudBodyPassthrough|  slap_en: 1 / 1
INFO |handler.c:0350:cbrCloudBodyPassthrough|  slap_dir: 1 / 1
INFO |handler.c:0351:cbrCloudBodyPassthrough|  led: 0 / 0
INFO |handler.c:0352:cbrCloudBodyPassthrough|  field2: 7 / 0
INFO |handler.c:0353:cbrCloudBodyPassthrough|  field6: 1 / 0
INFO |server.c:0432:httpServerRequestCallback| UA=toniebox-esp32-eu/v5.233.0, ESPFW=eu/v5.233.0
INFO |handler_cloud.c:0448:handleCloudContent|  >> client requested content for rUID 1f7cf40e500304e0, auth 00000000...
INFO |handler_cloud.c:0684:handleCloudContent| Serve local content from /teddycloud/data/library/Frau Honig/Frau Honig 01 - Und plötzlich war Frau Honig da.taf

[henryk]

Can you try the original sd Card and ch3ck if the Problem persists?

[schattenhexe]

I can swap them, sure. However, the old card is not flashed.

I’ll let you know later, the child has to be in bed first, the box is still top secret

[0xbadbee]

@schattenhexe

the old card is not flashed

You never flashed a microSD for hackiebox ng…

[schattenhexe]

Custom tags /content not playing offline

You never flashed a microSD for hackiebox ng…

Correct, I have an ESP32. I was referring to your instructions in Teddycloud, where the firmware is patched and the button is officially titled “ESP32 flashen” - so the term on my part may not be entirely accurate? I’m actually largely unfamiliar with this, so it’s quite possible that I’m getting things mixed up.

I swapped the SD card before I installed Teddycloud and accordingly before I read out and patched the box according to the instructions in Teddycloud. So the original card really is still original.
As I understand it, the patching/flashing was necessary for it to work, but apparently not, because Teddycloud also works perfectly with the old card, as I have just discovered (log is running, custom tag is recognized and downloaded normally, no abnormalities so far).

As far as I understand, no further step is necessary for the ESP32 than copying the data from the old card to the new one so that the sounds etc. can be accessed? Or have I overlooked something?

[henryk]

The sd Card is not touched in the flashing Progress, so nothing happens to the sd card content

[schattenhexe]

Thanks for the clarification
So what exactly does it transfer back to the box during the setup process? Just for my understanding as a beginner in this discipline.

I have now changed the cards and downloaded some more tonies and also custom tags. They worked normally offline just now, I’ll check tomorrow morning to see if the content is still on there this time or has magically evaporated again…

[henryk]

You „just“ change the Firmware of the esp on the Board.

[schattenhexe]

As suspected: the content from yesterday is still there on the old SD card (custom tag and original Tonie, box started directly in offline mode, as before).

What does this mean for the new card?

The new card is a Samsung ProPlus UHS-I, Class 10/U3/A2/V30 with 512 GB on the ESP32 box, no SD expansion.
Formatted with HP USB Disk Formatter (all other recommended tools didn’t work or I was too stupid - also possible), image created with Win32 Disk Imager, image extended (after the problem occurred) with EaseUS Disk Copy.
Copying the data from the old card only via Explorer did not work (no sound from the box, hidden files displayed), only with the image everything worked - at least in online mode

Log after exiting offline mode with the old card:

INFO |server.c:0432:httpServerRequestCallback| UA=toniebox-esp32-eu/v5.233.0, ESPFW=eu/v5.233.0
INFO |handler_cloud.c:0092:handleCloudOTA|  >> OTA-Request for 5 with timestamp 1669853893 (2022-12-01 00:18:13)
INFO |handler_cloud.c:0184:handleCloudOTA|  >> Replaced OTA query cv=1669853893 with new OTA query cv=1
INFO |handler_cloud.c:0234:handleCloudOTA|  >> No OTA (newer) found for 5
INFO |server.c:0432:httpServerRequestCallback| UA=toniebox-esp32-eu/v5.233.0, ESPFW=eu/v5.233.0
INFO |handler_cloud.c:0092:handleCloudOTA|  >> OTA-Request for 2 with timestamp 1715951265 (2024-05-17 13:07:45)
INFO |handler_cloud.c:0184:handleCloudOTA|  >> Replaced OTA query cv=1715951265 with new OTA query cv=1
INFO |handler_cloud.c:0234:handleCloudOTA|  >> No OTA (newer) found for 2
INFO |server.c:0432:httpServerRequestCallback| UA=toniebox-esp32-eu/v5.233.0, ESPFW=eu/v5.233.0
INFO |handler_cloud.c:0092:handleCloudOTA|  >> OTA-Request for 6 with timestamp 1534781997 (2018-08-20 16:19:57)
INFO |handler_cloud.c:0184:handleCloudOTA|  >> Replaced OTA query cv=1534781997 with new OTA query cv=1
INFO |handler_cloud.c:0234:handleCloudOTA|  >> No OTA (newer) found for 6
INFO |server.c:0432:httpServerRequestCallback| UA=toniebox-esp32-eu/v5.233.0, ESPFW=eu/v5.233.0
INFO |handler_cloud.c:0092:handleCloudOTA|  >> OTA-Request for 3 with timestamp 1715951512 (2024-05-17 13:11:52)
INFO |handler_cloud.c:0184:handleCloudOTA|  >> Replaced OTA query cv=1715951512 with new OTA query cv=1
INFO |handler_cloud.c:0234:handleCloudOTA|  >> No OTA (newer) found for 3
INFO |server.c:0432:httpServerRequestCallback| UA=toniebox-esp32-eu/v5.233.0, ESPFW=eu/v5.233.0
INFO |handler_cloud.c:0817:handleCloudFreshnessCheck| Content (544 of 544)
INFO |handler_cloud.c:0825:handleCloudFreshnessCheck| Found 34 tonies:
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E004035021BBA483, nocloud: 0, live: 0, updated: 0, audioid: 00000001 (special)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E0040350181F6C2A, nocloud: 0, live: 0, updated: 0, audioid: 67F091AC (2025-04-05 02:13:00), audioid-server: 67F091AC (2025-04-05 02:13:00)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E004035021BA74B2, nocloud: 0, live: 0, updated: 0, audioid: 67D3047D (2025-03-13 16:14:53), audioid-server: 67D3047D (2025-03-13 16:14:53)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E004035020DC407B, nocloud: 0, live: 0, updated: 0, audioid: 67A4B233 (2025-02-06 12:59:31), audioid-server: 67A4B233 (2025-02-06 12:59:31)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E00403501A5B59EB, nocloud: 0, live: 0, updated: 0, audioid: 620CD73B (2022-02-16 10:51:39), audioid-server: 620CD73B (2022-02-16 10:51:39)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E00403502175917F, nocloud: 0, live: 0, updated: 0, audioid: 67ED3D89 (2025-04-02 13:37:13), audioid-server: 67ED3D89 (2025-04-02 13:37:13)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E00403501E0F0421, nocloud: 0, live: 0, updated: 0, audioid: 6697509B (2024-07-17 05:03:23), audioid-server: 6697509B (2024-07-17 05:03:23)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E00403500EF47C1F, nocloud: 1, live: 0, updated: 0, audioid: 1810FC32 (2025-04-29 16:20:02, custom), audioid-server: 1810FC32 (2025-04-29 16:20:02, custom)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: E00403500EF3E271, nocloud: 1, live: 0, updated: 0, audioid: 1802E0C7 (2025-04-18 23:31:19, custom), audioid-server: 1802E0C7 (2025-04-18 23:31:19, custom)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 0000000001000000, nocloud: 0, live: 0, updated: 0, audioid: 58DE2BEB (2017-03-31 10:14:03)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 0100000001000000, nocloud: 0, live: 0, updated: 0, audioid: 57EE8975 (2016-09-30 15:49:09)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 0200000001000000, nocloud: 0, live: 0, updated: 0, audioid: 57EE8975 (2016-09-30 15:49:09)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 0300000001000000, nocloud: 0, live: 0, updated: 0, audioid: 57EE8975 (2016-09-30 15:49:09)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 0400000001000000, nocloud: 0, live: 0, updated: 0, audioid: 00000001 (special)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 0500000001000000, nocloud: 0, live: 0, updated: 0, audioid: 00000001 (special)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 0600000001000000, nocloud: 0, live: 0, updated: 0, audioid: 6644C1D2 (2024-05-15 14:08:18)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 0700000001000000, nocloud: 0, live: 0, updated: 0, audioid: 595364DC (2017-06-28 08:12:12)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 0800000001000000, nocloud: 0, live: 0, updated: 0, audioid: 59536396 (2017-06-28 08:06:46)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 0900000001000000, nocloud: 0, live: 0, updated: 0, audioid: 57EE8977 (2016-09-30 15:49:11)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 0A00000001000000, nocloud: 0, live: 0, updated: 0, audioid: 595363CC (2017-06-28 08:07:40)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 0B00000001000000, nocloud: 0, live: 0, updated: 0, audioid: 57EE8977 (2016-09-30 15:49:11)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 0C00000001000000, nocloud: 0, live: 0, updated: 0, audioid: 00000001 (special)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 0D00000001000000, nocloud: 0, live: 0, updated: 0, audioid: 57EE8978 (2016-09-30 15:49:12)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 0E00000001000000, nocloud: 0, live: 0, updated: 0, audioid: 57EE8978 (2016-09-30 15:49:12)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 0F00000001000000, nocloud: 0, live: 0, updated: 0, audioid: 57EE8978 (2016-09-30 15:49:12)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 1000000001000000, nocloud: 0, live: 0, updated: 0, audioid: 57EE8978 (2016-09-30 15:49:12)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 1100000001000000, nocloud: 0, live: 0, updated: 0, audioid: 59F0AC95 (2017-10-25 15:24:05)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 1200000001000000, nocloud: 0, live: 0, updated: 0, audioid: 57EE8979 (2016-09-30 15:49:13)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 1300000001000000, nocloud: 0, live: 0, updated: 0, audioid: 57EE8979 (2016-09-30 15:49:13)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 1400000001000000, nocloud: 0, live: 0, updated: 0, audioid: 57EE8979 (2016-09-30 15:49:13)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 1500000001000000, nocloud: 0, live: 0, updated: 0, audioid: 57EE897A (2016-09-30 15:49:14)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 1600000001000000, nocloud: 0, live: 0, updated: 0, audioid: 57EE897A (2016-09-30 15:49:14)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 1700000001000000, nocloud: 0, live: 0, updated: 0, audioid: 57EE897A (2016-09-30 15:49:14)
INFO |handler_cloud.c:0885:handleCloudFreshnessCheck|   uid: 1800000001000000, nocloud: 0, live: 0, updated: 0, audioid: 57EE897A (2016-09-30 15:49:14)
INFO |cloud_request.c:0200:web_request| Connecting to HTTP server prod.de.tbs.toys:443...
INFO |cloud_request.c:0252:web_request|   trying IP: 3.69.182.181
INFO |cloud_request.c:0460:web_request| Binary data, not dumping body
INFO |handler.c:0346:cbrCloudBodyPassthrough| FreshnessCheck data from cloud / to box
INFO |handler.c:0347:cbrCloudBodyPassthrough|  max_vol_spk: 3 / 2
INFO |handler.c:0348:cbrCloudBodyPassthrough|  max_vol_hdp: 3 / 2
INFO |handler.c:0349:cbrCloudBodyPassthrough|  slap_en: 1 / 1
INFO |handler.c:0350:cbrCloudBodyPassthrough|  slap_dir: 1 / 1
INFO |handler.c:0351:cbrCloudBodyPassthrough|  led: 0 / 0
INFO |handler.c:0352:cbrCloudBodyPassthrough|  field2: 7 / 0
INFO |handler.c:0353:cbrCloudBodyPassthrough|  field6: 1 / 0
INFO |handler.c:0381:cbrCloudBodyPassthrough| Marked UID E004035021BBA483 as updated from cloud

[schattenhexe]

Content is still there offline on the old card.
I would now reformat the new card again, transfer the image again and expand it directly before using it?
Or are there other recommendations?

Edit:
I can’t format it - the tool tells me that the content is write-protected?!

Edit 2:
Problem solved.
But the new card still doesn’t save any content - neither custom tags nor original Tonies. And it doesn’t even need offline mode, it “forgets” the content almost immediately, because if I download several pieces of content, it pulls the first one straight away when I put a figure or tag on it…
So nothing has fundamentally changed.

So the question remains: What is the problem with the SD card? Is it broken? Or is the image the problem, extended or not?

Okay, now it doesn’t even recognize all the Tonies or tags that I put on the box - it just keeps glowing green unimpressed…

[henryk]

Try another card and use this 512gb card for something else.

64gb would be enough even for your 200 tonies/tags